9 Tips to Improving Customer Retention

Repeat business is great for any store – but it is easy to let focus on getting new customers take over. By focusing on your existing customers you can grow your business without spending your entire budget. So how do you make sure your customers

Apps collecting personal details

Apps – Little Brother Watching You?

Anyone who has read George Orwell’s classic dystopia 1984 knows what Big Brother means. Anyone else has probably heard the term – if nothing else in relation to the experimental tv-show bearing the same name. ‘Big Brother is watching you’

Man reaching for the sky

7 Tips to Growing Your Business

In the past few years there has been a wave of small businesses opening across the country, individuals and small groups thinking they want to turn that idea into a business, or thinking they are tired of working for someone

Pub in Britain

Public Houses : A British Institution Going Downhi...

The last few decades have seen a rapid decrease in the number of pubs around our fair isles. A fresh report from Camra, Campiagn for Real ale, suggests that as many as 31 pubs close down every week. And the

Friends having a drink

Fact: Customers Want Loyalty Programs

One simple, irrevocable fact of human psyche is that we love a bargain and a saving. This is why loyalty programs and discount systems are so popular – but not all are equally profitable for a business.

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