Research shows that members of a loyalty points program spend up to 2x more per visit compared to a non member. With Loyalzoo, sign customers up by asking their email address or phone number, give them points based on purchases, then send special promotions to drive customers back in-store!
Designed for bricks & mortar shops and restaurants, Loyalzoo offers the best possible experience for staff and customers alike, without the hassle of scanning codes or carrying cards
Sign up customers to your loyalty program directly on your point-of-sale system using their phone number or email address. Points are automatically delivered to them by SMS/text or email (no app download required!). Alternatively, ask them to check-in at your store using the free Loyalzoo app or via tablet.
Once your customers are signed up to your program and collect points, you’ll be able to send messages or promotions and increase sales in those quiet times. Or use Handsfree Marketing to automatically send offers based on your customers’ profiles.
With the Handsfree Marketing option, Loyalzoo segments customers between “new”, VIPs and “slipping away”, and automatically sends the right offer to each of them. Our delivery system intelligently chooses between email, sms or push notifications.
Give yourself an edge over your competitors with your own online rewards program. Make your customers feel extra special by automatically awarding points to customers who purchase online. So they’ll feel rewarded whether they buy in-store or online.
Put your brand inside your customers’ pockets with your very own digital loyalty card. Your brand is brought to life in SMS notifications, in-app and at customer check-in screens.
If you have a chain of stores, easily share loyalty points/stamps across all of them. Your customers can use them at any of your locations. And our patent pending system allows you to give loyalty points to online customers too.
The Loyalzoo software automatically shows who your best customers are, or those who are slipping away. It also shows you their information, such as when they last purchased and if they are eligible to any of your targeted promos. It’s like a mini CRM!
A secure admin area gives business owners access to reports and trends, just as the big brands. From here you can also configure your loyalty reward, send promo messages, or activate double points promotions!
Manager – The Grove Park Deli, Chiswick, London
Manager – Gochisou, Chiswick, London
Our occasional diners have started to spend more and come in more frequently while the regulars are spending more per head. My customers love the scheme and it is the cornerstone of my customer retention and loyalty system. Overall, I have seen an 8% increase in overall spend per head.
Loyalzoo has gone down really well with our customers. The signup for them is so simple! No password to enter, confirm, then remember, no date of birth, no email address, you don’t need to say you’re male or female – nothing. Or they can just tap to let the app pick up their Facebook ID. It takes them a few seconds. They look at me and say: “Wow, that was easy!”
Our customers tell us everyday how much they enjoy having their punch card on their phone. I like that it makes our business look more professional and upscale with something so affordable and easy to use. The free trial was priceless. After just a few weeks we knew there was no going back – both our customers and our staff loved it.
It’s given customers a chance to keep loyalty points on their phones and not have to carry around a card which can inevitably be lost. Loyalzoo has great customer service and support team, behind the scenes.
Exclusive Special Offer Available Only from Loyal Bonds
Digital Loyalty + SMS + Promo* All prices are in USD
What do I get with a Loyalzoo plan?
A Loyalzoo subscription:
Are there any setup fees or other extra charges, such as sales tax or VAT?
We charge no setup fees, and our listed price includes everything. UK VAT (value added tax) is charged on top of our prices only for UK customers.
How do Loyalzoo promotions differ from my loyalty rewards?
Your Loyalzoo loyalty program is the essential part of your rewards scheme, and it is meant to incentivise repeat business. Examples are “buy 8 coffees get one free” and “get 20% off after spending £100”.
Loyalzoo promotions are time limited offers, such as “get 30% off any main course next week Mon to Fri” and “join us for Christmas drinks this Friday at the Jolly Gardener”. Promotions can be set to last up to two weeks, and your customers will be notified via text, email or push notification.
Can I send more promotion messages than the ones allowed in my plan?
You can upgrade your plan by contacting us.
What do I need in my store to run Loyalzoo?
The Loyalzoo merchant app (the interface you use to see your customer check-ins and give them stamps/points), runs on most touchscreen tills/EPOS terminals, laptop/desktop computers, and on any Apple or Android device (tablet or phone).
You will also need a stable internet connection. We recommend using broadband/WiFi, although a stable 3G connection will work too.
What kind of loyalty program can I run with Loyalzoo?
Loyalzoo supports loyalty points based programs. Loyalty points are very flexible, and are generally assigned to customers based on spend.
On request, Loyalzoo can also support stamps programs, where customers get a benefit after they complete a certain number of visits.
Can I import data from a competing loyalty product?
Yes. Just send us a spreadsheet or CSV file with customer details and points balance from your previous loyalty system, and we’ll import the data for you.
How long does it take to activate my account?
As soon as you have completed the signup form, you will be up and running. You will be able to create your loyalty programs (based on points or stamps) immediately.
Your store will be visible to your customers within the Loyalzoo app as soon as you create your loyalty/rewards program.
What about customer and transaction data? Who owns it?
Your customers list belongs to you, you can always download it, and you have access to it via your admin area until you have an active merchant account with Loyalzoo.
Customer details, such as their name, photo and contacts, are also yours to use, but are shared with other merchants who transact with the same customer. However the transactional data between you and your customers are yours only.
No data is fed into other third party systems without your consent.