30 Sep
How to motivate staff to create a positive work en...
Happy staff = happy customers Have you ever had the worst customer service ever? It ruins your day and you walk out of the store fuming. Now have you been served by an absolutely outstanding staff member and their customer
12 Apr
Plugging the hole in the bucket
Stopping your customers from leaking to your competitors We’ve all had it happen to us, your business is going well with a steady flow of customers and then boom! A store opens up down the road who offers the same
06 Feb
Stop Chasing The Bargain Hunters – Read This...
The market is saturated with offers and discounts – and consumers are often counting their pennies and scrutinising the various offers before choosing where to spend their money. What it comes down to is where they can get the best