app technology in local shops

5 Cool Ways of Using a Loyalty Program

As with most things in life, loyalty isn’t a ‘one size fits all’ kinda thing. Punch cards are awesome for some – completely wasted on other. A points for spend based system can work for many, but may not always

Free Design Tools For Small Business

Two Great Tools for Design and Photo Editing

For many small businesses, ourselves included, resources and skills don’t always stretch as far as we’d like. Sure, a team of graphic designers, content producers and website-makers would be amazing – but the reality is that small businesses very rarely

Omni-channel consumers

Adapt Or Die: Get Loyalty from Multi-Channel Consu...

Follow my blog with Bloglovin Shopping and buying has long been a multi-channel event, with consumers shopping on smartphones, tablets, laptops and in store – often combining more channels for the same brand. Consumers are omni-channel – and they expect

2015 New Year Resolutions

New Year – New You? Keep Your New Year’...

With every new year comes new opportunities. Some call it a fresh start, others a chance to put the past behind us, or the perfect time to start something new. It is also commonly the starting point for many good

Mobile Payments and Loyalty

What will make payment apps work? Anyone following the teensiest amount of tech news will have seen the past year’s abundance of payment apps emerging, with the likes of PayPal, Apple, Google and mobile network provider EE all offering ways

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