The easiest digital loyalty system for independent businesses

Create and launch your own in-store loyalty program in just 3 minutes

Points collectors spend more

Research shows that one loyalty card member is better than two non-members, and they spend up to 2x more per visit.

Loyalty rewards make you stand out

And more popular too. Our seamless platform integrates with Facebook, giving you free organic marketing as you go.

Reach every single customer

Sign your customers up any way you want. Using their phone number, email, or just get them to check-in via the free Loyalzoo app.

How it works

Loyalzoo adapts to the way your business works – leaving you in control

Exploit the full reach of mobile

Put your loyalty cards in the Loyalzoo app and get your customers to choose you every time. Simply ask them to check-in via the app – and you’ll get to know their names too!

loyalty system on till

Works for all your customers

If using apps does not suit your customers, just sign them up to your loyalty program directly on your point-of-sale system using their phone number or email address. Points/stamps are automatically delivered by SMS text or email.

Your very own branded loyalty card

Put your brand in your customers’ pockets with your own digital loyalty card. And with the option to add your own logo and colouring it is just like having your own loyalty app!

Loyalzoo 3.0 branded cards examples
push promotion message

You sign them up, we bring them back!

Loyalzoo is more than just an app that replaces loyalty cards. By sending marketing messages directly to their phones, you get to boost customer retention and increase sales in those quiet times. Our delivery system intelligently chooses between email, sms or push notifications.

Get free organic marketing

When customers sign up to the Loyalzoo app using Facebook, their check-ins automatically appear in their friends’ Facebook feed, giving you valuable word-of-mouth exposure.

Loyalzoo check-in system

Perfect for Bricks & Mortar

Originally designed for shops and restaurants, the Loyalzoo app offers the best possible experience for staff and customers alike, without the hassle of scanning codes or carrying cards. And it can even integrate in your POS system!

Supports multiple locations

If you have a chain of stores, easily share loyalty points/stamps across all of them. Your customers can use them at any of your locations. And our patent pending system allows you to give loyalty points to online customers too.

loyalty program analytics
loyalty card app in hand

It’s quicker than stamping a card

An app-based loyalty card is ideal for busy places. When customers check-in via their smartphone they appear instantly on your point-of-sale system. Simply tap to give points or stamps.

  • Raising customer retention by 5% will boost your profits by up to 75%
  • 47% of consumers would choose a store that offered a mobile loyalty program over another store
  • Loyalzoo increases customer retention by up to 20%
75% more profits
47% prefer mobile
+20%

See the results

Loyalzoo Merchant App in iPad

The Loyalzoo merchant app automatically shows who your best customers are as they walk into the store, and when they last purchased

A secure admin area gives business owners access to customer analytics and footfall trends, just as the big brands.

Loyalzoo online reports
Admin area my customers

Your customer list comes with trending charts and the ability to send marketing messages or promotions by push technology, SMS and email. Available 24/7.

The Loyalzoo merchant app runs on most touchscreen point-of-sale terminals, computer-based tills, tablets and smartphones. The choice is yours.
And we also run natively on Clover and Epos Now systems.

A loyalty system used by hundreds of businesses like you

Stephan Deare-Bilham

Manager – The Grove Park Deli, Chiswick, London

Eamonn Carmichael

Manager – Gochisou, Chiswick, London

Marc Hoffman

Our occasional diners have started to spend more and come in more frequently while the regulars are spending more per head. My customers love the scheme and it is the cornerstone of my customer retention and loyalty system. Overall, I have seen an 8% increase in overall spend per head.

Marc HoffmanGeneral ManagerThe Stile Bridge, Tonbridge, Kent
Jesse Gabrano

Loyalzoo has gone down really well with our customers. The signup for them is so simple! No password to enter, confirm, then remember, no date of birth, no email address, you don’t need to say you’re male or female – nothing. Or they can just tap to let the app pick up their Facebook ID. It takes them a few seconds. They look at me and say: “Wow, that was easy!”

Jesse GabranoOwnerFirst Laundromat, District Heights, Maryland
Greg Harmon

Our customers tell us everyday how much they enjoy having their punch card on their phone. I like that it makes our business look more professional and upscale with something so affordable and easy to use. The free trial was priceless. After just a few weeks we knew there was no going back – both our customers and our staff loved it.

Greg HarmonOwnerShake It Up, Grand Forks, North Dakota
Sadaq Ali

It’s given customers a chance to keep loyalty points on their phones and not have to carry around a card which can inevitably be lost.  Loyalzoo has great customer service and support team, behind the scenes.

Sadaq AliDirectorThe Urban Chocolatier, London

Pricing and Signup

Start using Loyalzoo in your business today



Accounts

Free Trial

Projects

SSL

Storage

MONTHLY PLAN

$57
£37
/mo

per store

7-day free trial

stamps or points

2 marketing messages each month

branding available ($50)
branding available (£30)

no contracts, cancel anytime

ANNUAL PLAN

$47.50
£30.83
/mo

per store

7-day free trial

stamps or points

2 marketing messages each month

branding included

charged annually ($570/year)
charged annually (£370/year)

* All prices exclude VAT

* All prices are in USD

What do I get with a Loyalzoo plan?

A Loyalzoo subscription:

  • Offers a choice of virtual stamp cards or flexible points to implement the program that best suits your business
  • Works for all your customers, whether they have a smartphone or not
  • Includes everything you need to promote your program, including POS material such as stickers and props
  • Lets you and your staff welcome customers by name, and offer a better customer experience
  • Gives you access to monitoring the performance of your loyalty program from your own merchant dashboard
  • Allows you to send special promotions via SMS, email or push notification
  • Requires no contract and no commitment, you can cancel at any time!

Are there any setup fees or other extra charges, such as sales tax or VAT?

We charge no setup fees, and our monthly price includes everything. UK VAT (value added tax) is charged on top of our prices only for UK customers.

How do Loyalzoo promotions differ from my loyalty rewards?

Your Loyalzoo loyalty program is the essential part of your rewards scheme, and it is meant to incentivise repeat business. Examples are “buy 8 coffees get one free” and “get 20% off after spending £100”.
Loyalzoo promotions are time limited offers, such as “get 30% off any main course next week Mon to Fri” and “join us for Christmas drinks this Friday at the Jolly Gardener”. Promotions can be set to last up to two weeks, and your customers will be notified via text, email or push notification.

Can I send more promotion messages than the ones allowed in my plan?

Yes. There is a charge of $15 for each additional message.

What do I need in my store to run Loyalzoo?

The Loyalzoo merchant app (the interface you use to see your customer check-ins and give them stamps/points), runs on most touchscreen tills/EPOS terminals, laptop/desktop computers, and on any Apple or Android device (tablet or phone).

You will also need a stable internet connection. We recommend using broadband/WiFi, although a stable 3G connection will work too.

What kind of loyalty program can I run with Loyalzoo?

Two types of program can be created:

  1. You can have digital stamp cards, which emulate the cardboard punchcards everybody is very familiar with. In this case, you’ll be able to create up to three stamp cards. This is ideal for cafes, beauty salons, health centres, delis, bakeries, or any business that may use stamp cards.
  2. Alternatively, you can implement a points based system, similar to the ones used by airlines and large supermarkets. You’ll be able to decide how many points customers get (e.g. 1 point for every pound/dollar spent), and define up to three rewards. Ideal for restaurants, bars, boutiques, vaping stores, pet stores or any other business with a diverse range of products/services.

What shall I do with customers already using my paper punch cards?

Just create in Loyalzoo the same digital stamp card you offer with your punch cards. Then when customers show up with the cards, just give them the same number of stamps within Loyalzoo, and dispose of the old paper card.

Can I import data from a competing loyalty product?

Yes. Just send us a spreadsheet or CSV file with customer details and points balance from your previous loyalty system, and we’ll import the data for you.

How long does it take to activate my account?

As soon as you have completed the signup form, you will be up and running. You will be able to create your loyalty programs (based on points or stamps) immediately.
Your store will be visible to your customers within the Loyalzoo app as soon as you create your loyalty/rewards program.

What about customer and transaction data? Who owns it?

Your customers list belongs to you, you can always download it, and you have access to it via your admin area until you have an active merchant account with Loyalzoo.

Customer details, such as their name, photo and contacts, are also yours to use, but are shared with other merchants who transact with the same customer. However the transactional data between you and your customers are yours only.

No data is fed into other third party systems without your consent.

From the press

Loyalzoo says small shops can compete with big brands - ChiswickW4
The Grocer - Loyalty app will offer check-in till integration
Keep hold of your appy customers - London Evening Standard
The Wise Marketer - Loyalzoo loyalty app offers retail POS integration
Loyalzoo among 50 most disruptive startups 2014 - Future 50
Seven reasons to shop locally - The Guardian
Local business has new mobile app to reward customers - Chiswick W4
Startup Beat - Loyalzoo enables local merchants to compete with the big brands
Loyalty App Loyalzoo Hits Crowdfunding Goal in 24 Hours on Seedrs - Crowdfund Insider