At Loyalzoo we think we’ve created something special, the loyalty solution for the mobile age. Loyalty software of simple elegance that makes life better for merchants and their customers. The two founders started Loyalzoo because it seemed crazy that independent shops and eateries should be still using paper and plastic loyalty cards. All the big brands had turned to apps, while small businesses would not have the time and resources. They could see the same old pattern repeating itself: the big guys get bigger while the small guys get fewer. It doesn’t have to be like that.
Loyalzoo drives customer retention. Shops and restaurants have spent heavily over the years trying to attract new customers through discount platforms such as Groupon. For many, it’s been a disaster. They never see these discounted customers again, while their loyal customers are left wondering why they’re paying the full tab. Experience and research both show emphatically that the way to increase traffic and profits is by cultivating your regulars.
The user experience is a big thing for us. You can’t expect a customer at her local coffee shop to be scanning QR codes. It’s a geeky thing to do. Instead, Loyalzoo runs on the store’s electronic point-of-sale system, and keeps the merchant in charge of the customer relationship. And automates their re-marketing activities.
We’re based in West London, and available across all 5 continents. Our loyalty application is available for signup directly via the company’s website www.loyalzoo.com, resellers, agents, as well as via the digital marketplaces of Clover POS, Epos Now, Aevi and Poynt.