simpson-customer-types
Marketing Your Business – Knowing Who Your C...

When it comes to marketing your business there is one crucial question to ask. Who is my customer? Without knowing who you are selling to, how can you market to them? You probably already have a good idea about who

Millenials - generation me
Meet Your New Customers – the Millenials

We often hear how millennials (people aged between 18 and 34) are less loyal customers than the older generations in the golden days, ie. pre apps and mainstream internet. And with millenials set to take over the workforce and big parts

Customer drowning in apps
An app a day…Keeps the customer away?

Thinking about investing in a custom branded app for your business? Read this first. Brands and businesses are releasing their own apps every second of every day. But there is little proof that it makes an enormous difference in increasing

dealing with irritating customers
9 Annoying Customer Habits

Between us, the team here at Loyalzoo has decades of experience working in retail; we have had our fair share of dealing with irritating, funny, weird, happy, patient, impatient, grumpy or simply wonderful customers. I, Sol that is, recently overheard the shop assistant in

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