How to build loyalty that lasts

How to build loyalty that lasts What is customer loyalty and why is it so important? There are obvious reasons why customer loyalty is so important. Selling to existing customers is much easier than acquiring a new customer. However it

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Looking back on Loyalzoo

Looking back on Loyalzoo… 8 years ago, two friends decided to change the way of customer loyalty for small independent businesses. The world became more digital than ever, big retailers inventing their own loyalty apps for customers while small merchants

Digital Loyalty vs. Paid Membership Programs for y...

With the popularity of Amazon Prime increasing, striving small businesses are trying to compete by running paid membership programs, which create a new type of loyalty. So what is a loyalty program and how can running a “Prime-style” loyalty program

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100% of customers say they want free stuff 100% of...

So maybe these aren’t accurate statistics but it’s a fairly good assumption to say that every customer loves freebies. The definition of a “freebie” is something given or received without charge and we’re telling you that your business should give

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How to motivate staff to create a positive work en...

Happy staff = happy customers Have you ever had the worst customer service ever? It ruins your day and you walk out of the store fuming. Now have you been served by an absolutely outstanding staff member and their customer

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