05 Jun
Why is Harvey Nicks getting into digital loyalty?
The big news in retail technology this week was the launch of Harvey Nichols loyalty app. It has been written about almost every day – and the comments have been many, mostly about the rewards which according to the Evening
22 May
13 Reasons You Should Shop Local
It’s, well, LOCAL! Beats driving/sitting on a train/on a bus and paying for it right? It’s friendly. Employees are likely to actually look at you. And probably even smile And start a chat! You’ll get to see the business owner.
10 Apr
4 Reasons to Shop Local
Shopping locally means supporting your neighbourhood You may not take much notice of the shops in your local community normally, but can you imagine if they weren’t there? It would not only mean you had to travel to do any
27 Mar
What is Customer Loyalty and How Can You Earn It?
Loyal customers are wonderful. They provide a friendly face, are less sensitive to price and are likely to recommend you to others. Sounds great doesn’t it? So how do you earn a customer’s loyalty? Because that’s what it’s all about
13 Feb
9 Annoying Customer Habits
Between us, the team here at Loyalzoo has decades of experience working in retail; we have had our fair share of dealing with irritating, funny, weird, happy, patient, impatient, grumpy or simply wonderful customers. I, Sol that is, recently overheard the shop assistant in