Frictionless experience for customers and staff

Customer selected Loyalzoo on POS

– Loyalzoo today announced the commercial release of its new POS integration following a successful pilot scheme at the London School of Economics. The company’s new offering means that merchants can capture data in real time from Windows-based service tills and can use this to award loyalty points. They are able to run their own mobile-based loyalty program with zero impact on till operations.

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(London – 21. January 2015) The Loyalzoo loyalty app is expanding its reach, launching a new patent-pending feature called kiwis, making it the world’s first affordable omni-channel loyalty app. Kiwis are loyalty points given in the form of a short weblink, and can be shared any way the business chooses – sent via e-mail, text message, on social media, scribbled on paper or even printed on labels or packaging. Once customers click on or type the web-link into a web browser they will immediately receive their loyalty points, and even see them directly in the Loyalzoo app if using a smartphone.

Every business can choose how a customer receives loyalty points. They can also be given to people who are not yet customers of the business, making Loyalzoo a vital marketing tool as well as a customer loyalty program. Giving loyalty points to unknown or unregistered individuals makes Loyalzoo the first loyalty solution of its kind.

“Loyalzoo kiwis was created to meet the huge demand for loyalty apps from non bricks&mortar businesses, such as online retailers, mobile businesses or delivery services”, says Massimo Sirolla, CEO of Loyalzoo. “More and more businesses today sell over a multitude of channels, offline, online, mobile, etc. And we wanted to offer them an easy and affordable solution that works across a variety of channels – whichever the merchant uses. It also works even if the customer does not have a smartphone”.

Kiwis has been piloting since December. Bruce Allinson, owner of Allinson’s Photography was one of the first to start using it. “I have been piloting kiwis in my photography business since December, and I’m truly impressed. I offer points to new customers as an incentive to join in, and also for buying any of my services. They can trade their points for a discount. It has proven popular with my clients – and I love the flexibility of the system, allowing me to share points however I want!”

Based in West London, Loyalzoo launched its loyalty app for bricks and mortar businesses in late 2013, and has seen immediate interest and worldwide uptake of kiwis even before commercial launch.

Loyalzoo, the UK’s first cloud-based loyalty app for independent shops and eateries has announced the success of its first crowdfunding campaign. Aimed at raising £120,000, the Seedrs campaign hit its target less than 24 hours after going public.

The rush to invest exceeded even the bullish expectations of Loyalzoo’s founders.

Based in Chiswick, West London, Loyalzoo offers a loyalty app to independent merchants as a replacement for traditional loyalty cards. Many big retailers such as Starbucks are getting rid of their loyalty cards and using apps but, as so often happens, independent shops risk being left behind. Loyalzoo was set up to give these small shops the same technology and a chance to compete with the big brands.

According to co-founder, Massimo Sirolla, a loyalty app works far better for independents than it does for the big guys. “Customers can hold all their loyalty programmes with all their favourite shops in one place. That makes a lot more sense than having an app for each shop.”

With its simple and elegant design, and minimal sign-up requirements, Loyalzoo is a cinch for anyone to use, whether the busy merchant or the technophobic senior. “People are a bit taken aback at first that this is so easy,” says Sirolla, “then they love it.”

Last month, in recognition of its aim to change the face of Britain’s high streets, Loyalzoo was named by Everline Future 50 as one of the UK’s top 50 most disruptive businesses.

For decades, Britain’s high streets have become more and more alike as the big retail chains have slowly colonised our shopping areas. Independents have struggled to survive in the face of this remorseless advance. Loyalzoo aims to disrupt this trend by giving independents the power to connect with their customers. It puts the very latest technology at the service of traditional shopping.

Loyalzoo’s founders believe that it is this support for the independents which makes their business so attractive, not just to merchants and their customers, but to small investors and the public at large. They believe the success of their funding campaign owes something to the affection the public feels for small independent shops. “People may shop online or at retail parks,” says Sirolla, “but their heart is with the independents. And this is not all sentimental by any means. Sure, lots of small shops are closing down, but many new ones are opening. Just look at the number of independent restaurants popping up all over the place.”

The app is gaining in popularity, not just in the UK, but as far afield as Japan and the USA. Loyalzoo is a local app that can be used by independents anywhere in the world. As such, it is a business with enormous potential for the investor. While thrilled with the speed of uptake from crowd investors, Loyalzoo have decided to keep open the investment channels a little longer to allow more people to be a part of this great campaign. “There is such huge growth potential here,” added Sirolla, “and this one just might make your locality a better place.” has announced the launch of its new loyalty app for shops. Aimed at local independent merchants, the app will let them reward customer loyalty as well as giving them access to social media platforms.
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